Questions and answers
Cairn FAQ
Direct answers about Cairn, field memory, transcripts, projects, AI, reports, privacy boundaries, and the waitlist.
What is Cairn?
Cairn is a field-first meeting memory app for professionals who work away from a desk. It helps users capture real-world visits, calls, inspections, walkthroughs, and client conversations, then turn those moments into transcripts, project memory, AI-searchable context, reports, todos, calendar items, and follow-ups.
What problem does Cairn solve?
Cairn solves the gap between real work and clean documentation. Many important details happen before someone can sit at a desk: a patient comment, an inspection issue, a client preference, a legal action item, a site decision, or a handoff. Cairn keeps the source memory attached to the project so those details can be recovered later.
Who is Cairn for?
Cairn is built for physical therapists, nurses, care professionals, field inspectors, site operators, real estate brokers, lawyers, consultants, operators, and independent professionals who manage recurring client or project work. The common pattern is recurring work where conversations, observations, decisions, and next steps need to be remembered across time.
How does Cairn work?
The Cairn loop is simple: record the work, save the memory, ask what happened later. A recording or uploaded file becomes a transcript, the transcript is reviewed and saved inside the right project, and that project becomes the place where reports, follow-ups, todos, calendar items, and AI answers can start from real context.
Does Cairn support uploads?
Yes. Cairn is designed for both live recording and existing audio or video uploads. Uploaded media can be transcribed, reviewed, edited, and saved into the same project memory workflow as a live session.
What are Cairn projects?
Projects are memory containers. A project might be a patient, client, property, legal matter, inspection site, operation, account, or workstream. Saving sessions inside projects makes later recall more useful than keeping isolated recordings or loose notes.
Can Cairn answer questions across a project?
Yes. Cairn is designed around memory scope. Users can chat with no saved memory, one transcript, one project, or saved work more broadly, depending on the question and the context they choose to include.
Can Cairn create reports?
Yes. Cairn can create PDF-style reports and structured summaries from transcript or project context. Reports should be reviewed by the user, especially for clinical, legal, inspection, compliance, or client-facing work.
Can Cairn create todos and calendar items?
Yes. Cairn includes todo and calendar workflows, and the assistant can help list or modify todos and calendar items when the user asks. This makes field memory actionable instead of only searchable.
Is Cairn local-first?
Cairn is local-first for core app memory: projects, sessions, transcripts, settings, chat history, processing jobs, reports, todos, and calendar events are stored locally on the user device. Some requested features still use cloud and AI services: Supabase for authentication, agent/account/billing records, Groq and DeepSeek for AI processing, and Razorpay for checkout where paid plans are available.
Does everything stay only on device?
No. That would be an overclaim. Core app memory is local-first, but transcription, cleanup, assistant chat, image understanding, reports, authentication, usage records, billing, and payment workflows can send selected content or account data to external services when those features are used.
Is Cairn HIPAA compliant or SOC 2 certified?
Cairn does not currently claim HIPAA compliance, SOC 2 certification, GDPR compliance, end-to-end encryption, or enterprise compliance. Those claims should only be made after formal review and verification.
Who processes AI requests?
Current product guidance identifies Groq for transcription, cleanup, and image understanding, and DeepSeek for chat, structured generation, planning, and reports. Provider use may change as Cairn develops.
How is Cairn different from a voice recorder?
A voice recorder captures audio. Cairn is built for the memory after capture: transcript review, project organization, memory-scoped AI, report generation, todos, calendar items, and follow-ups.
How is Cairn different from a meeting bot?
Meeting bots are strongest when work happens in scheduled online calls. Cairn is built for work that happens in rooms, properties, sites, visits, inspections, legal calls, and client conversations where a bot may not be present.
How is Cairn different from a generic note app?
A generic note app starts after someone writes the note. Cairn starts at the moment work happens, preserves the source transcript, and keeps it tied to the project where future questions and reports will need context.
Can clinical or legal users use Cairn?
Cairn is designed with clinical and legal workflows in mind, but users remain responsible for consent, confidentiality, compliance, review, and final documentation. Cairn should not be treated as a compliance certification or a replacement for professional judgment.
Is Cairn launched?
Cairn is currently presented as a private beta waitlist. Features, pricing, access, usage limits, and availability may change before public launch.
What does the waitlist ask for?
The waitlist asks for profession, account type, workflow needs, team size, country, usage cadence, and what would make Cairn worth paying for. That helps prioritize early users whose work closely matches the product.
What pricing is available?
Pricing on the waitlist is an early estimate. Individual testing starts with a free path, solo business pricing is estimated around $57/month, business pricing depends on team size and workflow packs, and enterprise conversations start around $1,799/month. Final plan terms are not locked until launch.
Does Cairn sell personal data?
Cairn should not sell personal data. Data may be shared with providers needed to operate requested features such as hosting, authentication, AI processing, payment, email, support, reliability, and abuse prevention.
How can I contact Cairn?
Use the contact page or email hello@cairn.prepx.space. Security issues should go to security@cairn.prepx.space, privacy requests to privacy@cairn.prepx.space, and legal questions to legal@cairn.prepx.space.